Zero-Tolerance Solicitation Policy

Policy Statement:

1. Single Contact Rule: Each client will be contacted only once by an agent, at the time specified by the client, and through the approved means on our platform. This ensures that all communications are anticipated and welcomed.

2. No Unsolicited Contact: Any contact beyond the initial client-requested interaction is considered unsolicited and is strictly prohibited. Our platform logs the details of the agent assigned to each client, ensuring transparency and accountability.

3. Reporting Unsolicited Contact:

   • Clients are urged to report any unsolicited contacts immediately. Reports should be made by sending an email to customerservice@kalmquotes.com, detailing the nature of the unsolicited contact and including any evidence that supports the claim, such as screenshots or recorded conversations, if available.
   • We also advise clients to register their phone numbers with the National Do Not Call (DNC) list as an additional measure against unsolicited calls. This can be done at DNC Registry website.

4. Consequences of Policy Violation:

   • Upon receipt of a report, KalmQuotes.com will conduct a thorough investigation. If an agent is found to have made unsolicited contact, they will face immediate permanent removal from our platform.
   • Our zero-tolerance stance on violations ensures a strict enforcement of this policy.

5. Privacy and Data Security:

   • Client information is treated with the highest degree of confidentiality and is only shared with agents for the purpose of the initial contact as authorized by the client.
   • Our platform employs advanced security measures to safeguard personal data and prevent unauthorized access.

Policy Enforcement:

• Regular audits and monitoring are conducted to ensure compliance with this policy. Any deviations or potential breaches are addressed immediately and rigorously.

Modifications and Amendments:

• KalmQuotes.com reserves the right to modify or amend this policy at any time. Changes will be effective immediately upon posting on our website. Clients and agents are encouraged to periodically review the policy to stay informed of their rights and obligations.